Responsible AI Use Statement
Our mission is to empower every employee to develop effective and innovative transportation solutions that improve communities. We’re constantly seeking smarter, more creative approaches to transportation consulting, ones that deliver meaningful impact. Artificial intelligence (AI) is one of the tools we’re actively exploring.
AI has the potential to streamline how we work, enhance the services we provide, and help shape the future of transportation. We also recognize that innovation comes with responsibility. As AI continues to evolve, we’re committed to using it thoughtfully, ethically, and transparently. That commitment starts with a clear set of principles guiding how we use AI in our work.
I. Data Protection
Protecting client data is a top priority. We are mindful of security and privacy in every use of AI to keep information safe and confidential. We continuously monitor our systems to prevent unauthorized access and stay ahead of potential threats.
II. Transparency
We believe in being clear about when, how, and why we’re using AI. Whether it’s improving internal processes or enhancing client services, we want our clients and partners to understand the role AI can play in our work. We keep ourselves accountable through ongoing, transparent conversations to build trust.
III. Fairness
We know AI can sometimes reflect bias, and we’re committed to preventing that. We do not allow AI to be used in ways that could lead to discrimination. Regular reviews help ensure our use is fair and equitable.
IV. Reliability & Risk Management
We use AI responsibly by keeping human oversight in place and working across teams to monitor how it’s used. We check that AI outputs are accurate and serve their intended purpose. We actively take steps to reduce risks and swiftly review and address potential issues.
V. Compliance & Accountability
We make sure everyone using AI at our company stays up to date on how AI can be safely used in their work. Following all relevant laws, regulations, and industry standards is a priority.
We’re excited about the future of AI in transportation—but only if it’s done right. These principles reflect our commitment to using AI in ways that are responsible and aligned with our values.